Description: Gain practical skills for common professional interactions and customer-facing scenarios. This module focuses on excelling in presentations, meetings, telephone conversations, and customer service situations. You’ll learn techniques for engaging audiences, running productive meetings, maintaining telephone professionalism, and delivering exceptional service to clients or customers.
Lessons in this module:
- Effective Presentation and Meeting
- Meeting Etiquettes
- Telephone Etiquette
- Customer Essential Service
Description: Gain practical skills for common professional interactions and customer-facing scenarios. This module focuses on excelling in presentations, meetings, telephone conversations, and customer service situations. You’ll learn techniques for engaging audiences, running productive meetings, maintaining telephone professionalism, and delivering exceptional service to clients or customers.
Lessons in this module:
- Effective Presentation and Meeting
- Meeting Etiquettes
- Telephone Etiquette
- Customer Essential Service
